Activity-based design

Received: 7 June 2005 Revised: 9 December 2005 Accepted: 3 January 2006 Abstract In many types of activities, communicative and material activities are so intertwined that the one cannot be understood without taking the other into account. This is true of maritime and hospital work that are used as examples in the paper. The spatial context of the activity is also important: what you can do depends upon where you are. Finally, human and automatic machinery alternate in filling certain roles in the activity: sometime the officer maintains the course, sometimes the autopilot. Such activities require us to rethink the traditional oppositions between communication and instrumental actions, between human and non-human participants, and between an activity and its spatio-temporal context. The advent of pervasive technologies, where active or passive systems become embedded in our working and living spaces, from where they offer their services to us, puts the need to reconsider these basic oppositions high on the research agenda. This paper presents a consistent framework called habitats for understanding communicative and material activities and their interplay, for understanding how activities can be associated to physical surroundings, and for understanding how humans and automatic machinery can replace one another in an activity. It also gives an example of how to use the framework for design. European Journal of Information Systems (2006) 15, 9–25. doi:10.1057/palgrave.ejis.3000599